Today's advice comes from Jeff Haden via his column for :
今天的MBA小課堂的嘉賓是Jeff Haden,以下建議來(lái)自他為所撰寫(xiě)的專(zhuān)欄:

"Employees are, first and foremost, people. Do your best to always treat them that way, even—in fact, especially—when things go terribly wrong. One mistake or one performance weakness is just one part of the whole person. Step back and think about the whole, not the part."
“員工首先是“一個(gè)個(gè)人”。就算員工有時(shí)會(huì)犯下大錯(cuò),也要盡最大努力將員工作為“一個(gè)人”來(lái)對(duì)待。犯錯(cuò)或表現(xiàn)欠佳是不可避免的。退一步,考慮一下這個(gè)員工的整體素質(zhì),而不要局限在員工的一時(shí)表現(xiàn)?!?/div>

Haden admits that this is a very hard thing to do as mistakes, specifically major ones, often tend to influence how we view others.
Haden承認(rèn),這樣做很難,特別是在員工犯了重大錯(cuò)誤的時(shí)候。這樣的錯(cuò)誤通常會(huì)影響我們對(duì)一個(gè)人的看法。

However, by dwelling on that mistake, you might overlook the employee's skills and not utilize them in the best way. So next time your employee messes up, try putting things in perspective, Haden says.
但是,太在意這樣的錯(cuò)誤,就會(huì)忽視員工的技能,而無(wú)法做到人盡其才。所以,下次當(dāng)員工犯錯(cuò)的時(shí)候,試著客觀對(duì)待。

"In the right circumstances, forgiveness could be the most powerful leadership tool you possess.“
“在適當(dāng)?shù)臅r(shí)候,原諒是你所擁有的最強(qiáng)大的領(lǐng)導(dǎo)力?!?/div>

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