BEC中級真題第5輯:Test 3-Part Three(2)
今天小編為大家準備了BEC中級真題第5輯精聽:Test 3-Part Three(2),一起來做聽力練習吧!
聽力原文:
One?decision?we?had?to?make?was?how?to?introduce?Performance?Management.?We?decided?to?start?by?focusing?on?a?small?number?of?units,?but?ones?where?we?would?have?the?greatest?impact.?And?that?meant?the?seven?distribution?centres,?even?though?they?presented?more?of?a?challenge?than?the?stores.?We?felt?that?if?we?succeeded?in?raising?morale?there,?it?would?have?a?knock-on?effect?on?the?stores.
我們必須決定如何引入績效管理。我們決定從關(guān)注少數(shù)幾個單元開始,這些單元會對我們產(chǎn)生最大的影響。也就是七個配送中心,盡管它們比商店更具挑戰(zhàn)性。我們覺得,如果我們能成功地提高那里的士氣,就會對商店產(chǎn)生連鎖反應(yīng)。
So?what?is?'Performance?Management'??It's?a?systematic,?data-based?approach?to?managing?people,?identifying?the?specific?behaviours?that?we?need?from?our?staff?and?reinforcing?those?behaviours?through?recognition?and?reward.?One?of?our?first?tasks?was?to?identify?the?key?behaviours?needed?to?carry?out?the?responsibilities?of?every?post.?This?was?the?starting?point?for?ensuring?that?each?employee?was?best?placed?to?use?their?own?specific?talents.?I'm?pleased?to?say?it's?working?very?well.?Then?we?gave?every?employee?a?checklist?of?ten?behaviours?they?need?if?they're?going?to?perform?their?jobs?well.
那么什么是“績效管理”呢?這是一種系統(tǒng)的、基于數(shù)據(jù)的方法,用于管理人員,識別我們需要從員工那里得到的具體行為,并通過認可和獎勵來強化這些行為。我們的首要任務(wù)之一是確定執(zhí)行每個崗位職責所需的關(guān)鍵行為。這是確保每個員工都能最好地發(fā)揮自己的特長的起點。我很高興地說它運轉(zhuǎn)得很好。然后我們給每個員工一張清單,上面列有他們想要做好工作所需要的10種行為。
Managers?and?supervisors?check?each?employee's?performance?at?least?once?a?day,?and?give?them?feedback?and?symbolic?rewards?a?variation?on?the?gold?star?system.
經(jīng)理和主管每天至少檢查每位員工一次,并給他們反饋和象征性獎勵,這是金星系統(tǒng)的一個變體。